PilotAgent Facts

Comprehensive information about our Facebook Marketplace automation service

Service Overview

What PilotAgent Does

PilotAgent provides AI-powered automation for Facebook Marketplace communications. The service helps businesses automatically respond to customer inquiries, capture leads, and manage conversations at scale.

Core Features:

AI Profile Builder with structured 4-tab configuration
Dual configuration modes (Profile Builder and Prompt Editor)
8 Quick Start Templates for common business types
AI-powered automatic responses to Facebook Marketplace messages
Lead capture on all paid plans with per-agent scoping
Multi-account management capabilities
Real-time conversation monitoring
Multi-language AI response support
Webhook integrations for CRM systems
Email notifications and alerts
Analytics and performance tracking
Chrome extension for seamless integration

Target Users

Facebook Marketplace sellers and businesses
Estate agents and property professionals
Car dealerships and vehicle sellers
Furniture retailers and home goods sellers
Small to medium-sized businesses using Facebook Marketplace

AI Profile Builder

PilotAgent features an intelligent AI Profile Builder that simplifies agent setup through 4 configuration tabs: Business (company details and offerings), Communication (tone and messaging style), Policies (response rules and boundaries), and Advanced (fine-tuning options).

For users who want quick setup, PilotAgent includes 8 Quick Start Templates designed for common business types. The platform also supports dual configuration modes: the beginner-friendly Profile Builder for standard users, and the advanced Prompt Editor for users who prefer fine-grained control and custom prompt engineering.

Pricing Plans

Plan	Price	Messages/Month	Key Features
Starter	$10/month	1,000	1 AI agent, lead capture, core automation, 7-day free trial
Professional	$20/month	4,000	2 AI agents, lead capture, advanced features, 7-day free trial
Enterprise	$50/month	10,000	5 AI agents, webhooks, CRM integration, priority support

Payment Terms

Billing: Monthly subscriptions
Free Trial: 7 days (Starter and Professional plans)
Payment Methods: Credit card via LemonSqueezy
Currency: USD
Cancellation: Cancel anytime

Service Coverage

Geographic Coverage

Primary Markets: United Kingdom, United States
Platform Support: Facebook Marketplace globally
Language Support: Multi-language (AI detects and responds in customer's language)
Time Zones: 24/7 automated service

Technical Requirements

Browser: Chrome (Extension required)
Platform: Web-based dashboard
Internet: Stable connection required
Facebook: Active Marketplace account needed

Support Information

Support Channels

Primary: Email support (contact@pilotagent.ai)
Dashboard: In-app help and documentation
Knowledge Hub: Self-service guides and tutorials
Onboarding: 15-minute setup calls included

Response Times

AI Responses: Instant (under 2 minutes)
Email Support: Within 24 hours
Setup Assistance: Same day booking
Technical Issues: Priority handling

Data Handling & Security

Data Protection

UK Data Protection Act 2018 compliant
GDPR compliant for EU customers
End-to-end encryption for sensitive data
Regular security audits and monitoring

Data Storage

Secure cloud infrastructure
Regular automated backups
Data retention policies in place
User data deletion on request